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Once your order ships, a tracking number will be created. You can start tracking your order as soon as it has been shipped out. Alternatively, you can also login and visit the ‘My Account' section to know your order status. Please provide an accurate email address if you would like to track your order. Creating an account, though not required, will facilitate the ability to track the package.
Square
Solutions currently ships to over 6000 PIN codes across India for qualified
orders. Depending upon your Pin Code, the shipping transit time varies between
3 to 9 working days. On each product page, you can enter your location's pin
code and check when you can expect to receive the delivery. Sometimes, delivery
time is subject to factors beyond our control, including but not limited to,
unexpected travel delays from our courier partners due to weather conditions or
any political disruptions or festivals or strikes. In such cases, Square
Solutions will not be held responsible. The delivery address cannot be changed
once the order has been placed.
Remote
Location Delivery:
A
surcharge is applied per shipment when the delivery destination location is
remote (ODA). ODA is defined as PIN codes or a suburb/town that are distant,
hard to access or infrequently served by major carriers. The delivery times for
these ODA locations are significantly longer and additional charges are
applicable per shipment. You will be explicitly advised about these charges and
delivery estimate at the time of checkout if your delivery location falls in
this category.
International
Delivery:
Right
now, we do not deliver internationally. You can make a purchase from anywhere
in the world using Indian currency as the mode of payment as long as the
shipping address is within India.
GST
Invoice
We ship
all packages with an invoice that can be found along with the product. If after
receiving the package, you need another invoice, please email us and we will
send out a soft copy.
SQUARE
SOLUTIONS IS COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION,
AND ON TIME.
·
We currently deliver free
to more than 6000 PIN codes across India
·
As mentioned above, we ship
most items within 3 working days of the order (except custom printed orders).
However, in some cases, it may take us longer, up to 3 working days, to ship
the order as we may have to manufacture or procure some of the items from our
other warehouses. In the unlikely event that we are unable to ship your order
within 10 working days, we will cancel the remaining unshipped part of the
order, and send you an email informing you about the same. In such a case, your
payment against the unshipped part of the order will be refunded, in the
manner, you have made the payment.
·
We ship on all weekdays
(Monday to Friday), excluding public holidays.
·
If your order has multiple
items, these may ship separately from different locations in separate
shipments. You will receive a separate email if the shipment does not contain
all the items that you had ordered.
·
If you believe that the
product is not in good condition, or if the packaging is tampered with or
damaged, before accepting delivery of the goods, please refuse to take delivery
of the package, and call our Customer Care or email us at info@squaresolutions.store,
mentioning your order number. We shall make our best efforts to ensure that a
replacement delivery is made to you at the earliest.
· Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax laws: